Provide students with a virtual process for enrollment
myOneFlow provides a single integrated platform for adult education programs to track students from application to enrollment all the way through to program completion & follow-up, making it easy to manage your AEL programs and improve outcomes through increased student engagement.
myOneFlow makes the day-to-day virtual operations more effective, not only for students, but for staff who need to be able to access the required information, communicate and collaborate to do their work.
With so many steps and things to do, students are often not sure what to do next on their journey to get enrolled or achieve their next goal. myOneFlow provides a personalized, action-oriented plan with next steps for each student to ensure they stay on track.
myOneFlow connects students to recommended forms to be completed online, events, services and actions, and comes equipped with a robust resume builder, ability make appointments with staff, and much more.
Imagine if you had a way to transform your student and staff processes to be completely virtual and operate seamlessly. myOneFlow’s powerful workflows enable you to decide the right steps to be completed at the right time to keep things moving along. Whether it's texting a customer, escalating actions, or sending reminders, workflow actions can be set to keep your staff informed on what the student needs in their journey
Many staff are faced with the challenge transforming to virtual operations. They need a way of collecting the required forms from students, getting signatures and ensuring that staff are processing these in a timely manner. myOneFlow enables students to use their mobile device or computer to start and complete all required forms and online signatures through smart forms that eliminate unnecessary questions and focus on the data that your program needs.
Completing forms will trigger workflow actions such as notifying staff, new recommendations, requesting additional signatures, required documentation and new form assignments.
Adult Ed requires various documentation for compliance. In the transformation to a virtual world, students are not able to submit documents in person. With email not being a secure way to manage sensitive documents, customers are looking for better solutions.
myOneFlow provides an easy & secure way to know exactly what documents students need to submit. Students can upload documents through their web portal or can take pictures and submit through the myOneFlow mobile app. Staff are notified and can verify documents submitted, which takes it off the queue.
Communications are key to keeping clients engaged. With myOneFlow, send communications to students, staff, or partners on an individual or mass basis via email, text or internal message. Staff may create message templates that are used in workflows where communications is an integrated part of the processes. Communications can be sent immediately, scheduled to be sent later, or can be triggered by workflow events. Also, new staff members can see the communication history to know what has transpired.
Appointments & Services
Clients/Students need to be able to make appointments with staff. myOneFlow makes it easy for clients to select an available slot and make an appointment for a service with staff. Clients will be able to make appointments for recommended services from their myPlan, or can choose to request a more general appointment with staff, based on staff availability. Reminders for appointments can be set via email or text, to maximize attendance.
myOneFlow enables staff to manage events, open registration for the event, and track attendance at events. Clients can easily register for the next upcoming event based on searching for events, or can be specifically recommended an event in order to allow them to register for the event. With workflow, clients can be reminded of upcoming events they are registered for, or other actions can be set up such as assigning a form once the client registers for the event.
Reporting & Analytics
myOneFlow supports various types of reports including pre-defined operational reports and ad-hoc reports, as well as specialized scorecards and performance reporting. With Ad-hoc reporting, staff can easily build their desired report, save and share it. myOneFlow allows staff to drill down on specific cohorts of students and programs to help measure success and draw out actionable data. Examples of reports are demographic reports, service reports, and pipeline reports (allowing you to see metrics through various stages of your pipeline).