Workforce Development  Case Management Software for
State Agencies and Local Boards

myOneFlow gives workforce boards, American Job Centers, and state workforce agencies one configurable platform to manage participants from intake to employment outcomes. Staff handle eligibility, Individual Employment Plans, referrals, braided funding, and PIRL reporting in a single participant record, while job seekers and employers complete applications and job postings online. 

Local Workforce Boards and Service Providers

Give case managers one place to enroll participants, track services and training, manage referrals, and report outcomes across WIOA and non-WIOA programs. Workforce boards and American Job Centers spend less time on paperwork and more time helping job seekers reach employment.
 

Workforce training participant using a laptop in a hands-on skills workshop

State Workforce Agencies

Manage multiple programs, funding streams, and partner agencies on one statewide platform. State workforce teams configure workflows as policy changes, keep participant data consistent across local areas, and produce PIRL and state reports from the same records.

Two workers in hard hats reviewing information on a tablet in an industrial facility

Case Management Tools for
Local Workforce Teams

Local workforce teams balance caseloads, partner referrals, training enrollments, and reporting deadlines every day. myOneFlow guides participants through intake and career planning while giving staff the tools to manage services, spending, and outcomes in each participant record. 

Goal Setting

Every Journey Starts with a Goal 

Participants begin by identifying their career goals, whether it’s finding a job, advancing skills, or earning certifications. They are guided through personalized steps to create a clear and actionable pathway tailored to their aspirations.  

Goal-setting screen where a participant enters a preferred job, career stage, and next career goal

Statewide Workforce
Program Management

State workforce agencies coordinate many programs, local areas, and partners while meeting federal reporting requirements. myOneFlow gives state teams configurable tools to unify service delivery, manage programs and training providers, maintain fiscal visibility, and prepare PIRL reports from validated participant data.

Cross-Agency Collaboration

Break Down Data Silos

Enable seamless collaboration across agencies with a centralized platform that streamlines referrals, integrates data, and fosters real-time communication. Empower your state to deliver cohesive, participant-centered services with measurable impact. 

Staff meeting beside a diagram connecting workforce agencies, community colleges, employers, and human services agencies

Statewide Modernization in Colorado 

myOneFlow supports case management and business services for Connecting Colorado, the statewide workforce system being modernized by the Colorado Department of Labor and Employment (CDLE). Less than a year into the rollout, CDLE reported that the average time from registration to first service dropped from 10 days to about 3 days. 

Labor Exchange

Additional Modules

 

Labor Exchange and Employer Engagement

Connect job seekers, employers, and staff on one platform for job postings, applications, and placement tracking. Labor exchange activity stays connected to case management, so staff can see how job matches lead to employment outcomes. 

 Employer Portal 

Employers can post, manage, and track job postings. Features like application tracking, communication tools, and real-time status updates simplify the hiring process and enhance employer-candidate engagement. 

Job Seeker Portal

Staff Portal

Mobile Friendly Design

Labor Exchange Reporting 

Dashboard showing job posting and application counts with a staff to-do list
Fiscal and Grant Tracking

Additional Modules

 

Fiscal and Grant Tracking

Move grant, budget, and participant spending management out of spreadsheets. myOneFlow tracks grants, braided funding, participant spending, and organizational budgets on one platform connected to the participant record 

Comprehensive Budget Management → 

Create and manage budgets by program, expense type, or organization. Automate funding approvals, assign funds, and track payments to ensure every dollar is accounted for. 

Accounting System Connection

Streamlined Approvals and Compliance

 Participant-Level Spending Oversight

Integrated Calendar Sync

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Work-Based Learning

Manage apprenticeships, on-the-job training, and other work-based learning alongside your workforce programs. Track OJT and RTI hours, competencies, course progress, and required reporting in the same participant record. 

Time & Competency Tracking 

Easily track on-the-job training (OJT) and related technical instruction (RTI) hours. Participants can log hours from any device, while supervisors approve submissions through e-signature-enabled workflows, ensuring accuracy and accountability. 

 Automated Compliance Reporting

 Integrated Course Tracking

Mobile-First Design

Integrated Calendar Sync

Participant logs OJT and RTI hours that a supervisor reviews and approves with an e-signature
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Success Stories

Results from Workforce Development Customers

"One of the key factors that has allowed us to be able to grow with myOneFlow has been the support that we’ve gotten from the myOneFlow team."

HCC used myOneFlow to replace their outdated paper-based systems, increasing staff efficiency and accelerating the enrollment process for their AEL programs by over 70%.

“myOneFlow is where the future is headed. It’s a one-stop shop once you get it up and going, and it’s helped us tremendously in saving time, reducing paperwork, and serving our students better.”

myOneFlow offered Howard College a scalable solution to reduce time spent on paperwork, lower its orientation no-show rate, and streamline referral management to partners.

“We had to scale our efforts in how we were going to serve our community. We needed a streamlined process. I wanted it to be as efficient as possible.”

Alamo Colleges District’s Economic and Workforce Development department used myOneFlow’s automated workflows and case management to scale as its clients and grant funding more than doubled. 

“We didn’t have the money or the staff we needed, so we had to figure out automation to meet the demand without funding."

Employ Prince George’s built a scalable, fully digital workforce system with myOneFlow. The organization grew from 38 to 156 full-time staff, and annual funding increased from $8 million to $31 million. 

"We chose myOneFlow because it could do everything we needed. The flexibility of the platform made it clear that it was the right solution."

A workforce agency in metro Virginia doubled client capacity with myOneFlow and reduced average enrollment time from four weeks to one to two weeks. 

“myOneFlow is where the future is headed. It’s a one-stop shop once you get it up and going, and it’s helped us tremendously in saving time, reducing paperwork, and serving our students better.”

myOneFlow offered Howard College a scalable solution to reduce time spent on paperwork, lower its orientation no-show rate, and streamline referral management to partners.

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About us

We put people first

myOneFlow was developed by Empyra®, a leader in groundbreaking workforce technology solutions with over 30 years of experience in software development and consulting. Today, myOneFlow is one of the largest providers of social services case management solutions, serving state, local, and community agencies in workforce development, adult education, apprenticeship & more. With over a million users and counting, myOneFlow's configurable, codeless platform is transforming how service providers connect with their clients and their communities.

+

States nationwide

+

Organizations served 

myOneFlow team members gathered outdoors
Colleagues talking during a team meeting

k+

Staff users

M+

Individuals Reached

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Trust Center

Certified for Security.
Built for Compliance.

myOneFlow safeguards sensitive data with industry-leading encryption, rigorous compliance certifications, and a steadfast commitment to privacy and security.

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Connect With Us

Talk With the myOneFlow Team

Tell us about your programs, funding streams, and reporting needs.
A member of our team will follow up to schedule a conversation or demo.
 

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Read More

 Workforce Development Resources

Q4 2026 Workforce Funding and Legislation Check-In for Local Boards
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From Funding to Function: A Braided Funding Guide for Workforce Organizations
Braided funding allows workforce organizations to..
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FAQ

Workforce Development Software FAQs  

What is workforce development case management software?

Workforce development case management software helps workforce boards, American Job Centers, and state agencies manage participants from intake through exit and follow-up. It brings eligibility, enrollment, Individual Employment Plans, services, referrals, funding, and outcomes reporting into one system. myOneFlow combines these functions on one configurable platform. 

How is workforce development software different from workforce management software?

Workforce development software supports public workforce programs that help job seekers find training and employment. Workforce management software helps a company schedule, track, and pay its own employees. myOneFlow is workforce development software for agencies and organizations that serve community participants. 

Does myOneFlow support WIOA programs and PIRL reporting?

Yes. myOneFlow manages WIOA Title I Adult, Dislocated Worker, and Youth programs, along with Title II adult education and literacy, from enrollment through exit and follow-up. Participant data is validated as forms are completed and mapped to PIRL fields to support federal reporting. Learn more about WIOA management software.

Can myOneFlow manage non-WIOA programs and multiple funding streams?

Yes. Agencies can use myOneFlow for programs such as Wagner-Peyser, TANF, SNAP E&T, TAA, Workforce Pell, and Registered Apprenticeship alongside WIOA. Co-enrollment and braided funding are tracked at the participant and funder level, so each source stays separately accounted for. Read the braided funding guide.

Our state requires a state system for reporting. Can our local board still use myOneFlow?

Yes. Local boards use myOneFlow to manage intake, case management, non-WIOA programs, braided funding, and partner referrals in one place, including services the state system does not track in detail. Data exchange with a state system depends on the methods that system supports, and our team reviews those options during discovery.

Can myOneFlow serve as a statewide workforce case management system?

Yes. State agencies use myOneFlow to manage case management, labor exchange, business services, training provider lists, and federal reporting across local areas and programs. In Colorado, myOneFlow supports the modernization of Connecting Colorado, the state's workforce system.

How configurable is myOneFlow?

myOneFlow is a configurable, low-code platform. Forms, workflows, eligibility rules, communications, and reports are configured to match your programs and policies, and they can be adjusted as requirements change.

How does myOneFlow help participants stay engaged?

Guided workflows show participants their next steps, and automated reminders and messages keep them connected to staff. Participants can complete forms, upload documents, and check progress from a phone or computer.

Does myOneFlow connect with other systems?

Yes. myOneFlow can connect with external systems to reduce manual data entry, including calendar tools, assessment data sources, and accounting software. Connection methods vary by system, and our team confirms the right approach for your environment during discovery.

How long does implementation take?

Timelines depend on the number of programs, users, and the data being migrated. myOneFlow provides configuration, training, and data migration support. For example, Employ Prince George’s went live within two months and migrated more than 20,000 customer records. Review the implementation guide to plan your rollout.

How does myOneFlow protect participant data?

myOneFlow encrypts data at rest with AES-256 and in transit with TLS, and it supports role-based access, multi-factor authentication, and audit logging. Data is hosted in the continental United States. The platform is TX-RAMP Level 2 certified, COV-RAMP authorized, ISO 27001:2022 certified, and SOC 2 Type 2 certified. Visit the Trust Center for details.

See How myOneFlow Fits Your Workforce Programs

Bring your intake forms, program mix, and reporting requirements to a demo. We will show how myOneFlow can manage them for your workforce board, American Job Center network, or state agency.