Government Case Management Software for Public Sector Programs
myOneFlow is a configurable government case management software platform that unifies intake, eligibility, referrals, fiscal tracking, and outcome reporting for the agencies serving your community. Give staff one system to manage every program, reduce administrative work, and show the measurable results that funders and citizens expect.
One Secure Platform for Data-Driven
Government Case Management
Whether you run a single county program or a statewide network, myOneFlow gives public sector teams one place to break down data silos, streamline service delivery, and demonstrate program impact. myOneFlow can be configured to your eligibility rules, funding sources, and reporting requirements while connecting the staff, providers, and participants involved in every case.
Goal Setting
Streamlined Registration and Onboarding
A guided intake helps participants identify their goals, services, and needs from the first interaction, so staff can place them in the right programs on day one.
Goal Setting
Streamlined Registration and Onboarding
A guided intake helps participants identify their goals, services, and needs from the first interaction, so staff can place them in the right programs on day one.
Smart Focus
Smart Forms for Smarter Referrals
Dynamic forms triage participants into the programs, providers, and services that fit their situation, using the answers they already provided instead of another intake questionnaire.
Personalized Pathways
Simplified Processes, Reduced Redundancy
Participants submit forms, documents, and signatures once, and the record follows them across programs. Staff spend less time chasing paperwork, and participants spend less time repeating themselves.
Track Milestones
Milestone Tracking that Improves Retention
Track and celebrate achievements with milestone recognition that keeps participants engaged through service delivery and follow-up.
Intake & CRM
Streamlined Eligibility and Intake
Automate eligibility determination and intake processes with configurable workflows that triage participants based on their information, ensuring they’re connected to the right programs quickly and efficiently.
Intake & CRM
Streamlined Eligibility and Intake
Automate eligibility determination and intake processes with configurable workflows that triage participants based on their information, ensuring they’re connected to the right programs quickly and efficiently.
Referral Network
Automate Referrals with a Closed Loop
Coordinate internal and external referrals across agencies and community providers. Share service plans, track delivery, and confirm outcomes on one platform, whether you serve a single region or a full network of public and nonprofit partners.
Outcome Tracking
Outcome Tracking and Program Reporting
Monitor program performance at the portfolio level or drill into specific grants and initiatives. Generate the reports you need to maintain compliance and show measurable results to funders, boards, and elected officials.
Fiscal Tracking
Fiscal Transparency and Grants Management
A full lifecycle grants module connects grantors, grantees, and participants in one closed loop. Manage program and grant budgets, approvals, braided funding, and drawdowns from a single system of record.
Additional Modules
Events Management for Public Sector Programs
Plan, schedule, and track events for participants, employers, and community partners. myOneFlow connects event operations to each participant record, so attendance and engagement flow directly into case files and reports.
AI-powered Event Creator
Use AI Suggest to generate complete event descriptions from a title and a few details, so staff spend less time on event copy and more time on outreach.
Integrated Calendar Sync
Sync events with Microsoft 365 and Google Calendar, so staff and participants see every session in the calendar they already use.
Attendance Tracking
Capture attendance with QR codes, biometric readers, or card scanners. Accurate participation data flows back to each participant record for service delivery and reporting.
Participant Engagement
Participants can view event details, register, and book appointments from the web or the mobile app, so every interaction stays on the same platform.
Additional Modules
Courses and Classes for Adult Education and Training
Support learners and instructors with an integrated platform for course enrollment, attendance, billing, and retention. Course activity connects to each participant's case file, so staff always see the full picture.
Secure Payments & Billing
Simplify tuition and fee collection with built-in invoicing and secure payment tools, so participants can enroll and pay without leaving the platform.
Attendance Tracking
Track attendance with QR codes and automated alerts. Staff can monitor hours completed, set early warnings for absences, and trigger follow-ups to keep learners on track.
Case Management & Retention
Instructors manage rosters, monitor attendance, and set grade or activity alerts from any device. Automated nudges notify staff and learners of milestones, absences, and support needs, so more participants complete their programs.
Participant-Level Spending Oversight
Automatically determine program eligibility with a single intake form and configurable workflows. Track participant spending, connect them with braided funding streams, and enable secure payments for courses and training.
Labour Exchange for Workforce and Career Services
Connect employers, job seekers, and staff on a single platform that manages job postings, applications, and employment outcomes. Labor exchange activity flows directly into participant records and program reports.
Job Seeker Portal
AI-powered tools enable job seekers to search, filter, and apply for jobs effortlessly. With features like AI Resume Creator, application tracking, and personalized job recommendations, participants can stay organized and focused on their career goals.
Staff Portal
Give staff the tools to approve job postings, recommend opportunities, and assist participants with applications. Batch recommendations and workflow tracking keep service delivery efficient and targeted.
Mobile-Friendly Design
Access the platform anytime, anywhere. A responsive, mobile-friendly interface ensures employers, job seekers, and staff are connected and productive on the go.
Reporting & Anaysis
See labor exchange activity, employer engagement, and placement outcomes in real time. Reports roll up to grants and programs, so leaders can measure impact without pulling data from multiple systems.
Work-Based Learning
Streamline the management of apprenticeships and other work-based learning opportunities with a fully integrated platform that simplifies program administration, tracks progress, and ensures compliance.
Time & Competency Tracking
Easily track on-the-job training (OJT) and related technical instruction (RTI) hours. Participants can log hours from any device, while supervisors approve submissions through e-signature-enabled workflows, ensuring accuracy and accountability.
Automated Compliance Reporting
Capture required data as participants complete forms, and seamlessly integrate it into pre-built templates. Stay compliant with dashboards designed for standardized reporting and program performance tracking.
Integrated Course Tracking
Access unified insights into course enrollments, attendance, transcripts, and certifications—all within a participant’s record. This transparency empowers staff to provide tailored support and helps participants stay on track toward their goals.
Mobile Access for Every Role
Enable participants, staff, and employers to manage tasks, track progress, and log hours anytime, anywhere with a responsive, mobile-friendly platform.
Success Stories
Our Customers Are Making a Difference
myOneFlow safeguards sensitive data with industry-leading encryption, rigorous compliance certifications, and a steadfast commitment to privacy and security.
"One of the key factors that has allowed us to be able to grow with myOneFlow has been the support that we’ve gotten from the myOneFlow team."
HCC used myOneFlow to replace their outdated paper-based systems, increasing staff efficiency and accelerating the enrollment process for their AEL programs by over 70%.
“myOneFlow is where the future is headed. It’s a one-stop shop once you get it up and going, and it’s helped us tremendously in saving time, reducing paperwork, and serving our students better.”
myOneFlow offered Howard College a scalable solution to reduce time spent on paperwork, lower its orientation no-show rate, and streamline referral management to partners.
“We had to scale our efforts in how we were going to serve our community. We needed a streamlined process. I wanted it to be as efficient as possible.”
myOneFlow's automated workflows and simplified case management solutions helped Alamo Colleges quickly scale to manage their rapid increase in clients and available grant funding.
“We didn’t have the money or the staff we needed, so we had to figure out automation to meet the demand without funding."
Employ Prince George’s used myOneFlow to grow staff by 311%, increase funding sixfold, and create a scalable, fully digital workforce development system that could serve more job seekers.
"We chose myOneFlow because it could do everything we needed. The flexibility of the platform made it clear that it was the right solution."
A workforce agency in metro Virginia transformed its operations with myOneFlow, doubling client capacity, cutting enrollment time in half, and creating a fully virtual, accessible, and efficient service model.
“myOneFlow is where the future is headed. It’s a one-stop shop once you get it up and going, and it’s helped us tremendously in saving time, reducing paperwork, and serving our students better.”
myOneFlow offered Howard College a scalable solution to reduce time spent on paperwork, lower its orientation no-show rate, and streamline referral management to partners.
About us
We put people first
myOneFlow was developed by Empyra®, a leader in groundbreaking workforce technology solutions with over 30 years of experience in software development and consulting. Today, myOneFlow is one of the largest providers of social services case management solutions, serving state, local, and community agencies in workforce development, adult education, apprenticeship & more. With over a million users and counting, myOneFlow's configurable, codeless platform is transforming how service providers connect with their clients and their communities.
+
States nationwide
+
Organizations served
k+
Staff users
M+
Individuals Reached
Trust Center
Certified for Security.
Built for Compliance.
myOneFlow safeguards sensitive data with industry-leading encryption, rigorous compliance certifications, and a steadfast commitment to privacy and security.
Connect With Us
Let's Chat.
We look forward to hearing from you!
Read More
Recent Blogs
From Participation to Outcomes: Why Workforce Programs Need Better Outcome Tracking
1 min read
Braided Funding vs. Blended Funding: How Workforce Organizations Track, Manage, and Scale Multiple Grants
1 min read
FAQ
Frequently Asked Questions
How does myOneFlow support government case management?
myOneFlow is government case management software that streamlines public service delivery with automated workflows, configurable modules, and real-time analytics. Staff spend less time on administrative work and more time on the outcomes that matter to constituents.
Is myOneFlow scalable for large government programs?
Yes, myOneFlow is designed to scale from local agencies to statewide programs, offering flexible workflows, robust reporting tools, and seamless collaboration across departments and organizations.
How does myOneFlow improve staff efficiency?
By automating eligibility determination, referrals, and fiscal tracking, myOneFlow reduces manual tasks, allowing staff to focus on delivering impactful services and achieving program goals.
What makes myOneFlow unique for government services?
myOneFlow is the only platform that combines configurable workflows, braided funding management, and outcome tracking in one solution, empowering agencies to deliver data-driven, personalized support.
How does myOneFlow ensure data security and compliance?
All data in myOneFlow is encrypted at rest and in transit, and hosted in the continental United States. The platform is hosted in an SSAE 16 – SOC Type 2 and FISMA High certified data center, with additional ISO 27001 and ISO 27701 certifications for privacy and information security management.
The Future Starts Now
Modernize program management at scale with an AI-driven, human-centered solution that empowers participants and staff. Join organizations nationwide transforming workforce development, work-based learning, adult education, and public service delivery with myOneFlow.