Government Case Management Software for Public Sector Programs

myOneFlow is a configurable government case management software platform that unifies intake, eligibility, referrals, fiscal tracking, and outcome reporting for the agencies serving your community. Give staff one system to manage every program, reduce administrative work, and show the measurable results that funders and citizens expect. 

One Secure Platform for Data-Driven
Government Case Management

Whether you run a single county program or a statewide network, myOneFlow gives public sector teams one place to break down data silos, streamline service delivery, and demonstrate program impact. myOneFlow can be configured to your eligibility rules, funding sources, and reporting requirements while connecting the staff, providers, and participants involved in every case. 

Goal Setting

Streamlined Registration and Onboarding 

A guided intake helps participants identify their goals, services, and needs from the first interaction, so staff can place them in the right programs on day one.

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Additional Modules

 

Events Management for Public Sector Programs

Plan, schedule, and track events for participants, employers, and community partners. myOneFlow connects event operations to each participant record, so attendance and engagement flow directly into case files and reports.

 AI-powered Event Creator  

Use AI Suggest to generate complete event descriptions from a title and a few details, so staff spend less time on event copy and more time on outreach.

Integrated Calendar Sync

Attendance Tracking

Participant Engagement

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Additional Modules

 

Courses and Classes for Adult Education and Training

Support learners and instructors with an integrated platform for course enrollment, attendance, billing, and retention. Course activity connects to each participant's case file, so staff always see the full picture.

Secure Payments & Billing

Simplify tuition and fee collection with built-in invoicing and secure payment tools, so participants can enroll and pay without leaving the platform.

Attendance Tracking

Case Management & Retention 

 Participant-Level Spending Oversight

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Labour Exchange for Workforce and Career Services

Connect employers, job seekers, and staff on a single platform that manages job postings, applications, and employment outcomes. Labor exchange activity flows directly into participant records and program reports.

Job Seeker Portal

AI-powered tools enable job seekers to search, filter, and apply for jobs effortlessly. With features like AI Resume Creator, application tracking, and personalized job recommendations, participants can stay organized and focused on their career goals. 

Staff Portal

Mobile-Friendly Design 

Reporting & Anaysis 

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Work-Based Learning

Streamline the management of apprenticeships and other work-based learning opportunities with a fully integrated platform that simplifies program administration, tracks progress, and ensures compliance. 

 Time & Competency Tracking  

Easily track on-the-job training (OJT) and related technical instruction (RTI) hours. Participants can log hours from any device, while supervisors approve submissions through e-signature-enabled workflows, ensuring accuracy and accountability. 

 Automated Compliance Reporting  

 Integrated Course Tracking  

Mobile Access for Every Role

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Success Stories

Our Customers Are Making a Difference

myOneFlow safeguards sensitive data with industry-leading encryption, rigorous compliance certifications, and a steadfast commitment to privacy and security.

"One of the key factors that has allowed us to be able to grow with myOneFlow has been the support that we’ve gotten from the myOneFlow team."

HCC used myOneFlow to replace their outdated paper-based systems, increasing staff efficiency and accelerating the enrollment process for their AEL programs by over 70%.

“myOneFlow is where the future is headed. It’s a one-stop shop once you get it up and going, and it’s helped us tremendously in saving time, reducing paperwork, and serving our students better.”

myOneFlow offered Howard College a scalable solution to reduce time spent on paperwork, lower its orientation no-show rate, and streamline referral management to partners.

“We had to scale our efforts in how we were going to serve our community. We needed a streamlined process. I wanted it to be as efficient as possible.”

myOneFlow's automated workflows and simplified case management solutions helped Alamo Colleges quickly scale to manage their rapid increase in clients and available grant funding.

“We didn’t have the money or the staff we needed, so we had to figure out automation to meet the demand without funding."

Employ Prince George’s used myOneFlow to grow staff by 311%, increase funding sixfold, and create a scalable, fully digital workforce development system that could serve more job seekers.

"We chose myOneFlow because it could do everything we needed. The flexibility of the platform made it clear that it was the right solution."

A workforce agency in metro Virginia transformed its operations with myOneFlow, doubling client capacity, cutting enrollment time in half, and creating a fully virtual, accessible, and efficient service model.

“myOneFlow is where the future is headed. It’s a one-stop shop once you get it up and going, and it’s helped us tremendously in saving time, reducing paperwork, and serving our students better.”

myOneFlow offered Howard College a scalable solution to reduce time spent on paperwork, lower its orientation no-show rate, and streamline referral management to partners.

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About us

We put people first

myOneFlow was developed by Empyra®, a leader in groundbreaking workforce technology solutions with over 30 years of experience in software development and consulting. Today, myOneFlow is one of the largest providers of social services case management solutions, serving state, local, and community agencies in workforce development, adult education, apprenticeship & more. With over a million users and counting, myOneFlow's configurable, codeless platform is transforming how service providers connect with their clients and their communities.

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States nationwide

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Organizations served 

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Staff users

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Individuals Reached

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Trust Center

Certified for Security.
Built for Compliance.

myOneFlow safeguards sensitive data with industry-leading encryption, rigorous compliance certifications, and a steadfast commitment to privacy and security.

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Connect With Us

Let's Chat.

We look forward to hearing from you!

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Read More

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FAQ

Frequently Asked Questions

How does myOneFlow support government case management?

myOneFlow is government case management software that streamlines public service delivery with automated workflows, configurable modules, and real-time analytics. Staff spend less time on administrative work and more time on the outcomes that matter to constituents.

Is myOneFlow scalable for large government programs?

Yes, myOneFlow is designed to scale from local agencies to statewide programs, offering flexible workflows, robust reporting tools, and seamless collaboration across departments and organizations.  

How does myOneFlow improve staff efficiency?

By automating eligibility determination, referrals, and fiscal tracking, myOneFlow reduces manual tasks, allowing staff to focus on delivering impactful services and achieving program goals.  

What makes myOneFlow unique for government services?

myOneFlow is the only platform that combines configurable workflows, braided funding management, and outcome tracking in one solution, empowering agencies to deliver data-driven, personalized support.  

How does myOneFlow ensure data security and compliance?

All data in myOneFlow is encrypted at rest and in transit, and hosted in the continental United States. The platform is hosted in an SSAE 16 – SOC Type 2 and FISMA High certified data center, with additional ISO 27001 and ISO 27701 certifications for privacy and information security management. 

The Future Starts Now

Modernize program management at scale with an AI-driven, human-centered solution that empowers participants and staff. Join organizations nationwide transforming workforce development, work-based learning, adult education, and public service delivery with myOneFlow.