Unified Case Management Software for Governments 

A modern, configurable platform built to automate workflows, enhance participant engagement, and deliver measurable outcomes for public sector agencies of all sizes. Simplify compliance and reduce administrative burden so you can focus on serving your community.  

A Secure, Scalable Platform for
Data-Driven Case Management
 

Whether you want to power a single agency or empower an entire community, myOneFlow case management software makes it easy for governments to break down data silos, simplify service delivery, automate compliance, and demonstrate the impact of your social services. 

Goal Setting

Streamlined Registration and Onboarding 

Participants identify their goals, services, or needs through a guided onboarding process that ensures they’re on the right path from day one. 

img (3)
icon-park-outline_success

Additional Modules

 

Events

Simplify event management with AI tools to create, schedule, and track events for clients and employers, ensuring seamless engagement and streamlined operations. 

 AI powered Event Creator  

 Use integrated AI Suggest to instantly generate comprehensive event descriptions based on event title and details. 

Integrated Calendar Sync

Attendance Tracking

Participant Engagement

icon-park-outline_success

Additional Modules

 

Courses and Classes

Streamline course enrollment, attendance tracking, and class management with an integrated platform that supports learners and empowers staff to deliver better outcomes. 

Secure Payments & Billing

Simplify tuition and fee collection with built-in invoicing and payment tools, making it easy for participants to enroll and pay securely. 

Attendance Tracking

Case Management & Retention 

 Participant-Level Spending Oversight

Labour Exchange

Connect employers, job seekers, and staff with a unified platform that streamlines job postings, applications, and outcomes tracking for a seamless labor exchange experience.  

Job Seeker

AI-powered tools enable job seekers to search, filter, and apply for jobs effortlessly. With features like AI Resume Creator, application tracking, and personalized job recommendations, participants can stay organized and focused on their career goals. 

Staff Portal

Mobile-Friendly Design 

Reporting & Anaysis 

Work-Based Learning

Streamline the management of apprenticeships and other work-based learning opportunities with a fully integrated platform that simplifies program administration, tracks progress, and ensures compliance. 

 Tim & Competency Tracking  

Easily track on-the-job training (OJT) and related technical instruction (RTI) hours. Participants can log hours from any device, while supervisors approve submissions through e-signature-enabled workflows, ensuring accuracy and accountability. 

 Automated Compliance Reporting  

 Integrated Course Tracking  

Mobile

icon-park-outline_success

Success Stories

Our Customers Are Making a Difference

myOneFlow safeguards sensitive data with industry-leading encryption, rigorous compliance certifications, and a steadfast commitment to privacy and security.

"One of the key factors that has allowed us to be able to grow with myOneFlow has been the support that we’ve gotten from the myOneFlow team."

HCC used myOneFlow to replace their outdated paper-based systems, increasing staff efficiency and accelerating the enrollment process for their AEL programs by over 70%.

“myOneFlow is where the future is headed. It’s a one-stop shop once you get it up and going, and it’s helped us tremendously in saving time, reducing paperwork, and serving our students better.”

myOneFlow offered Howard College a scalable solution to reduce time spent on paperwork, lower its orientation no-show rate, and streamline referral management to partners.

“We had to scale our efforts in how we were going to serve our community. We needed a streamlined process. I wanted it to be as efficient as possible.”

myOneFlow's automated workflows and simplified case management solutions helped Alamo Colleges quickly scale to manage their rapid increase in clients and available grant funding.

“We didn’t have the money or the staff we needed, so we had to figure out automation to meet the demand without funding."

Employ Prince George’s used myOneFlow to grow staff by 311%, increase funding sixfold, and create a scalable, fully digital workforce development system that could serve more job seekers.

"We chose myOneFlow because it could do everything we needed. The flexibility of the platform made it clear that it was the right solution."

A workforce agency in metro Virginia transformed its operations with myOneFlow, doubling client capacity, cutting enrollment time in half, and creating a fully virtual, accessible, and efficient service model.

“myOneFlow is where the future is headed. It’s a one-stop shop once you get it up and going, and it’s helped us tremendously in saving time, reducing paperwork, and serving our students better.”

myOneFlow offered Howard College a scalable solution to reduce time spent on paperwork, lower its orientation no-show rate, and streamline referral management to partners.

icon-park-outline_success

About us

We put people first

myOneFlow was developed by Empyra®, a leader in groundbreaking workforce technology solutions with over 30 years of experience in software development and consulting. Today, myOneFlow is one of the largest providers of social services case management solutions, serving state, local, and community agencies in workforce development, adult education, apprenticeship & more. With over a million users and counting, myOneFlow's configurable, codeless platform is transforming how service providers connect with their clients and their communities.

+

States nationwide

+

Organizations served 

Open
Open (1)

k+

Staff users

M+

Individuals Reached

icon-park-outline_success

Trust Center

Certified for Security.
Built for Compliance.

myOneFlow safeguards sensitive data with industry-leading encryption, rigorous compliance certifications, and a steadfast commitment to privacy and security.

logo 1
nj1dkha9 1
9523tcjy 1
imcw04lb 1
fd86pj97 1
40vemoig 1
icon-park-outline_success

Connect With Us

Let's Chat.

We look forward to hearing from you!

icon-park-outline_success

Read More

Recent Blogs

How AI Is Transforming Workforce Development Service Delivery
Key Takeaways AI in workforce development helps..

1 min read

Pay-for-Performance Apprenticeships: 2026 Model Overview & Playbook
Key Takeaways Funding now hinges on outcomes: The..
icon-park-outline_success

FAQ

Frequently Asked Questions

How does myOneFlow support public sector case management?

myOneFlow streamlines public service delivery with automated workflows, configurable modules, and real-time analytics, reducing administrative burdens and improving service outcomes for constituents.  

Is myOneFlow scalable for large government programs?

Yes, myOneFlow is designed to scale from local agencies to statewide programs, offering flexible workflows, robust reporting tools, and seamless collaboration across departments and organizations.  

How does myOneFlow improve staff efficiency?

By automating eligibility determination, referrals, and fiscal tracking, myOneFlow reduces manual tasks, allowing staff to focus on delivering impactful services and achieving program goals.  

What makes myOneFlow unique for government services?

myOneFlow is the only platform that combines configurable workflows, braided funding management, and outcome tracking in one solution, empowering agencies to deliver data-driven, personalized support.  

How does myOneFlow ensure data security and compliance?

All data in myOneFlow is encrypted at rest and in transit, and hosted in the continental United States. The platform is hosted in an SSAE 16 – SOC Type 2 and FISMA High certified data center, with additional ISO 27001 and ISO 27701 certifications for privacy and information security management. 

The Future Starts Now

Modernize program management at scale with an AI-driven, human-centered solution that empowers participants and staff. Join organizations nationwide transforming workforce development, work-based learning, adult education, and public service delivery with myOneFlow.