Unified Case Management Software for Governments
A modern, configurable platform built to automate workflows, enhance participant engagement, and deliver measurable outcomes for public sector agencies of all sizes. Simplify compliance and reduce administrative burden so you can focus on serving your community.
A Secure, Scalable Platform for
Data-Driven Case Management
Whether you want to power a single agency or empower an entire community, myOneFlow case management software makes it easy for governments to break down data silos, simplify service delivery, automate compliance, and demonstrate the impact of your social services.
Goal Setting
Streamlined Registration and Onboarding
Participants identify their goals, services, or needs through a guided onboarding process that ensures they’re on the right path from day one.
Goal Setting
Streamlined Registration and Onboarding
Participants identify their goals, services, or needs through a guided onboarding process that ensures they’re on the right path from day one.
Smart Focus
Smart Forms for Smarter Referrals
Intelligent, dynamic forms triage participants into the right programs and services, ensuring they’re connected to the resources that best fit their needs.
Personalized Pathways
Simplified Processes, Reduced Redundancy
Submitting forms, documents, and signatures is intuitive and hassle-free. Participants avoid repeating steps across multiple programs, saving time and reducing frustration.
Track Milestones
Celebrate Milestones & Boost Retention
Track and celebrate participant achievements with milestone recognition that keeps them motivated and engaged throughout their journey.
Intake & CRM
Streamlined Eligibility and Intake
Automate eligibility determination and intake processes with configurable workflows that triage participants based on their information, ensuring they’re connected to the right programs quickly and efficiently.
Intake & CRM
Streamlined Eligibility and Intake
Automate eligibility determination and intake processes with configurable workflows that triage participants based on their information, ensuring they’re connected to the right programs quickly and efficiently.
Referral Network
Automate Referrals & Close the Loop
Empower collaboration between citizens and service providers by automating internal or external referrals, sharing plans, and tracking service delivery outcomes. Whether you're connecting a multi-agency organization or an entire network of social services, myOneFlow eliminates data silos and expedites service delivery.
Outcome Tracking
Monitor and Report Program Efficacy
Gain a comprehensive view of program performance with high-level analytics or drill down into specific grants and initiatives. Easily generate reports to maintain compliance and demonstrate impact to stakeholders.
Fiscal Tracking
Fiscal Transparency and Compliance
Leverage a full lifecycle grants management module that connects grantors, grantees, and participants for a transparent, closed-loop process from end to end. Plus, manage program and grant budgets, approvals, braided funding streams, and more.
Additional Modules
Events
Simplify event management with AI tools to create, schedule, and track events for clients and employers, ensuring seamless engagement and streamlined operations.
AI powered Event Creator
Use integrated AI Suggest to instantly generate comprehensive event descriptions based on event title and details.
Integrated Calendar Sync
Save time with calendar integration for Microsoft 365 and Google Calendar, ensuring events are seamlessly synced and accessible for staff and participants.
Attendance Tracking
Track attendance with QR codes, biometric readers, or card scanners. Capture accurate participation data to measure service delivery and engagement.
Participant Engagement
Participants can view event details, register, and book appointments through the platform or mobile app, ensuring easy access and a user-friendly experience.
Additional Modules
Courses and Classes
Streamline course enrollment, attendance tracking, and class management with an integrated platform that supports learners and empowers staff to deliver better outcomes.
Secure Payments & Billing
Simplify tuition and fee collection with built-in invoicing and payment tools, making it easy for participants to enroll and pay securely.
Attendance Tracking
Track attendance effortlessly with QR codes and automated alerts. Staff can monitor hours completed, set early warnings for absences, and trigger follow-ups to keep learners on track.
Case Management & Retention
Instructors can manage rosters, monitor attendance, and set grade or activity alerts from any device. Automated nudges and workflows notify staff and learners of key milestones, absences, or areas needing attention, helping to boost retention and ensure timely support.
Participant-Level Spending Oversight
Automatically determine program eligibility with a single intake form and configurable workflows. Track participant spending, connect them with braided funding streams, and enable secure payments for courses and training.
Labour Exchange
Connect employers, job seekers, and staff with a unified platform that streamlines job postings, applications, and outcomes tracking for a seamless labor exchange experience.
Job Seeker
AI-powered tools enable job seekers to search, filter, and apply for jobs effortlessly. With features like AI Resume Creator, application tracking, and personalized job recommendations, participants can stay organized and focused on their career goals.
Staff Portal
Support staff with tools to approve job postings, recommend opportunities, and assist participants with applications. Batch recommendations and workflow tracking ensure efficient and targeted service delivery.
Mobile-Friendly Design
Access the platform anytime, anywhere. A responsive, mobile-friendly interface ensures employers, job seekers, and staff are connected and productive on the go.
Reporting & Anaysis
Access the platform anytime, anywhere. A responsive, mobile-friendly interface ensures employers, job seekers, and staff can stay connected and productive on the go.
Work-Based Learning
Streamline the management of apprenticeships and other work-based learning opportunities with a fully integrated platform that simplifies program administration, tracks progress, and ensures compliance.
Tim & Competency Tracking
Easily track on-the-job training (OJT) and related technical instruction (RTI) hours. Participants can log hours from any device, while supervisors approve submissions through e-signature-enabled workflows, ensuring accuracy and accountability.
Automated Compliance Reporting
Capture required data as participants complete forms, and seamlessly integrate it into pre-built templates. Stay compliant with dashboards designed for standardized reporting and program performance tracking.
Integrated Course Tracking
Access unified insights into course enrollments, attendance, transcripts, and certifications—all within a participant’s record. This transparency empowers staff to provide tailored support and helps participants stay on track toward their goals.
Mobile
Enable participants, staff, and employers to manage tasks, track progress, and log hours anytime, anywhere with a responsive, mobile-friendly platform.
Success Stories
Our Customers Are Making a Difference
myOneFlow safeguards sensitive data with industry-leading encryption, rigorous compliance certifications, and a steadfast commitment to privacy and security.
"One of the key factors that has allowed us to be able to grow with myOneFlow has been the support that we’ve gotten from the myOneFlow team."
HCC used myOneFlow to replace their outdated paper-based systems, increasing staff efficiency and accelerating the enrollment process for their AEL programs by over 70%.
“myOneFlow is where the future is headed. It’s a one-stop shop once you get it up and going, and it’s helped us tremendously in saving time, reducing paperwork, and serving our students better.”
myOneFlow offered Howard College a scalable solution to reduce time spent on paperwork, lower its orientation no-show rate, and streamline referral management to partners.
“We had to scale our efforts in how we were going to serve our community. We needed a streamlined process. I wanted it to be as efficient as possible.”
myOneFlow's automated workflows and simplified case management solutions helped Alamo Colleges quickly scale to manage their rapid increase in clients and available grant funding.
“We didn’t have the money or the staff we needed, so we had to figure out automation to meet the demand without funding."
Employ Prince George’s used myOneFlow to grow staff by 311%, increase funding sixfold, and create a scalable, fully digital workforce development system that could serve more job seekers.
"We chose myOneFlow because it could do everything we needed. The flexibility of the platform made it clear that it was the right solution."
A workforce agency in metro Virginia transformed its operations with myOneFlow, doubling client capacity, cutting enrollment time in half, and creating a fully virtual, accessible, and efficient service model.
“myOneFlow is where the future is headed. It’s a one-stop shop once you get it up and going, and it’s helped us tremendously in saving time, reducing paperwork, and serving our students better.”
myOneFlow offered Howard College a scalable solution to reduce time spent on paperwork, lower its orientation no-show rate, and streamline referral management to partners.
Trust Center
Certified for Security.
Built for Compliance.
myOneFlow safeguards sensitive data with industry-leading encryption, rigorous compliance certifications, and a steadfast commitment to privacy and security.
Connect With Us
Let's Chat.
We look forward to hearing from you!
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FAQ
Frequently Asked Questions
How does myOneFlow support public sector case management?
myOneFlow streamlines public service delivery with automated workflows, configurable modules, and real-time analytics, reducing administrative burdens and improving service outcomes for constituents.
Is myOneFlow scalable for large government programs?
Yes, myOneFlow is designed to scale from local agencies to statewide programs, offering flexible workflows, robust reporting tools, and seamless collaboration across departments and organizations.
How does myOneFlow improve staff efficiency?
By automating eligibility determination, referrals, and fiscal tracking, myOneFlow reduces manual tasks, allowing staff to focus on delivering impactful services and achieving program goals.
What makes myOneFlow unique for government services?
myOneFlow is the only platform that combines configurable workflows, braided funding management, and outcome tracking in one solution, empowering agencies to deliver data-driven, personalized support.
How does myOneFlow ensure data security and compliance?
All data in myOneFlow is encrypted at rest and in transit, and hosted in the continental United States. The platform is hosted in an SSAE 16 – SOC Type 2 and FISMA High certified data center, with additional ISO 27001 and ISO 27701 certifications for privacy and information security management.
The Future Starts Now
Modernize program management at scale with an AI-driven, human-centered solution that empowers participants and staff. Join organizations nationwide transforming workforce development, work-based learning, adult education, and public service delivery with myOneFlow.