Maintaining program retention is one of the leading challenges faced by WIOA service providers. Most outcomes tracked for WIOA performance reporting are measured at program exit or post-exit. However, inputs for each reporting period are determined by drivers of performance that happen in the earlier stages of the participant’s journey, often based on a long period of engagement. This reactive approach to measuring program effectiveness makes it difficult for providers to understand the “why” behind outcomes and make meaningful, data-driven changes to processes.
However, understanding and improving program retention doesn’t have to be complicated.
Download this guide for 5 simple, actionable steps your organization can take to more effectively measure, track, and improve program retention and participant outcomes.